Starting Situation
Isolated applications which make a standardization of processes impossible can be found in tool landscapes of media forecasting with regional focus. The media types often require specific budget allocation tools, availability checks and booking of placements for their forecasting. The forecasting results are manually transferred and checked for target group acceptance and visually prepared via a geo-information system (GIS). All outputs are subsequently exported separately in Excel format, manually compiled and formatted to the customer's CI - on request, this is also implemented in PowerPoint. If a customer feedback results in an adjustment, the process is repeated.
These factors cause both manual processes and a high coordination and communication effort in the interaction of customer consultant, media planner, creative agencies and the advertising customer - this results in inefficiencies and high processing costs for all involved parties.
This situation is the starting point of an optimization project regarding the implementation of a marketing resource management system (MRM) at a leading German media agency. Together with its sister companies, it is the fundamental element within one of the largest forecasting and purchasing agency networks worldwide.