Salesforce

With over 150,000 customers, Salesforce is one of the world's largest software providers for CRM, service, sales, and marketing automation. The rapidly expanding and continuously developed product portfolio extends from operational campaign management systems to reporting/data visualization tools through to AI systems.

The technology behind Salesforce systems is mature and applicable to all industries, company sizes, and marketing objectives. Salesforce supports its partners and customers with fast-paced and visionary technical innovations as well as comprehensive and enthusiastic support for planning, projecting, and solution rollout.

Our partnership

Salesforce and b.telligent form an excellent team who make data-driven 360° marketing a reality in every way. With a broad portfolio of different clouds and individual modules within each cloud, as well as the easy, flexible and rapid scalability of the products, we can satisfy virtually every requirement of our customers. This flexibility is a reflection of the expertise and working methods of b.telligent. We are data specialists and marketing experts! We know how to translate requirements or strategies from CRM and marketing into Salesforce technology and how to use the technology to generate maximum business output.

„Salesforce & b.telligent – an outstanding combination of technology, smart data know-how and marketing!“

Kai Brinckmeier
Principal Consultant Customer Engagement & MarTech

Products & services

Consulting/advisory on architecture/
development, applications and modules,

Data management
(marketing cloud, cross-cloud)

Project management
Requirements engineering

Integration, configuration and development
Marketing cloud training

Adaptation and optimization of roles, processes and organization
Support

Applications

b.telligent is an expert in Salesforce marketing solutions: Marketing Cloud, Tableau, some aspects of Sales Cloud and, via our sister company MyCom, the Service Cloud. We help our customers and potential customers to evaluate and plan with Salesforce products from a variety of perspectives. For example, supporting specialist departments (marketing, CRM, online marketing etc.) in the development of requirements and the design of customer processes as well as their technical and conceptual adaption, planning and executing campaigns, adapting and optimizing data structures and strategies, technical implementation within existing system environments, adapting and updating processes and organizational change management, reviewing and developing relevant data privacy policies as well as facilitating integration with other products (e.g. DWH, reporting, ...)

Salesforce is an important partner for b.telligent. Many of our customers use Salesforce technology or are about to incorporate it. Those customers who are already using the Sales Cloud or Service Cloud have an exciting opportunity to significantly expand their range of activities by adding the Marketing Cloud.

b.telligent acts as a consulting and implementation partner in this connection. As requirements engineers, we provide support for customer projects including, for example, establishing the specific functional and technical requirements of the platform. As an implementation partner, we help to configure and integrate the platform into the system landscape, and as a consultant with extensive marketing experience, we support the transfer of strategic and tactical marketing initiatives over to the platform and the adaption of existing processes.

Salesforce can be combined with these solutions

Case Studies

We will gladly provide you with case studies upon request.

One-stop service

Let us help you find the right solution! We're ready to support your search for the ideal partner for your current challenge or issue.

The benefits four your organization

We're technology-neutral vis a vis our direct partner network and the technology market as a whole; we're guided solely by what works best for you.

We know each partner in our extensive network individually and will select a solution that reflects your challenges, your infrastructure, and the legal situation in your country.

We offer end-to-end support – from selection, evaluation, purchasing and implementation, through to operational management.